Help

Call us

Porch Hour support: (972) 639-7356. Support hours will be published before the pilot starts.

In an emergency, call 911. Porch Hour support can't send help.

Common questions

I marked the wrong answer for a reminder

On the Today page, tap “Change or see history” under that reminder. Your earlier answer stays in the history.

I'm going away

In Settings, choose “Pause”. Nothing will count as missed until you resume.

The words are too small

Go to Settings and choose Large or Largest under Text size. You can also zoom with your device's own settings.

I want to stop sharing with someone

Go to Family & sharing and choose “Stop sharing” next to what you'd like to stop.